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to force them to define the problem they think they'll be solving before they start working.
I think problem setting or this problem definition is a really undervalued skill. There's this one famous saying that people don't want a quarterinch drill, they want a quarterinch hole in the wall.
And what it means is when you're trying to give people a product or service, instead of giving them the thing, you should understand what is the problem they actually need solved
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