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Pronunciation Guide
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And so we, through the exposure of this data and getting better predictability to the agents that pick up the phone and work with our
customers, we were able to reduce the kind of what we call avoidable RMAs or avoidable returns where there's really no trouble found.
Because it was software, we were able to reduce those by double digits, which greatly reduced our warranty expenses as a company.
Listen to native speakers pronounce “rmas” in real conversational contexts with synchronized timestamps and subtitles.