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that we are spotting the correct negative cues so we can disengage them or disarm them. Can we also debunk a myth here which is the Albert Mehrabian study that 93% of our communication is non-verbal.
That study was overgeneralized and unable to be repeated. Which means that yes, a lot of our communication is non-verbal, but it's very hard to pinpoint exactly how much. Even Mehrabian himself
cautioned against using this study too much and in every context. We do know that we often as humans look to non-verbal signals to see authenticity. So for example, if I were to say to you, hey,
Listen to native speakers pronounce “overgeneralized” in real conversational contexts with synchronized timestamps and subtitles.