if you are not familiar with spech apraxia it's the ability to think just like anybody else but you cannot verbalize your thoughts so imagine your whole life you have these thoughts you want to communicate with people but justtakes you longer it's as if you're driving you know where you want to go there's a roadblock you have to take a
What kind of engagement issues, what kind of barriers are people facing here, are Googlers facing here, that they need to talk about, that they need to verbalize and take a look at. And as we look at that, we can really look at the real issues that impact the work, as well as the numbers.
We can talk about our mental health, about creative projects we're exploring. But when you verbalize what is going on in your mind, with your emotions, it really forces you to understand them and articulate them. Whether you do this through writing in a journal or through talking with someone, it doesn't really matter, as long as you do it.
They're more complicated. There's something more going on. It's hard to verbalize these emotions. The other thing is we have no access to the source of our emotions.
Do we not talk about mistakes? Do we not verbalize vulnerability? Or do we create a space where we can talk about, I think I messed that up, I think I dropped the ball, I'm really scared about
And let me tell you, it is not easy being the boss's daughter, especially when deep down, you've always known you were his son. I first verbalized this when I was around five years old. I came out to my grandmother.
Uh, and you cannot verbalize it well. And if you don't verbalize it correctly, you will watch the eyes of the person you're pitching it to, and they won't be excited, and it will start to kill your own magic. So what I try to do in the early stages is before I can get it
Like, the idea that everyone should be equal is just so disgusting, right? And just because they can't verbalize it, doesn't mean they don't think of those things.
They'll just go, that's a victim. They won't be able to verbalize or explain why. It's just that person, they're a victim.
Get that, pay attention to tone of voice and what's going on there. So they may not necessarily verbalize what they're saying.
And sometimes I have a big thought, and it's hard for me at the moment to condense it down to three sentences. And so I might just get it and verbalize my whole thought. And I say, give me three sentences.
explain, but it's a feeling based thing. Uh, and you cannot verbalize it well. And if you don't verbalize it correctly, you will watch the eyes of the person you're pitching it to, and they won't be
So happiness was the easy one. So if you know that someone's a verbalizer and they've had a really bad day, or you just had bad news, the greatest
different wiring, then it also makes perfect sense that some people's wiring was evolved they can talk things through or enable them to be able to verbalize things on their own, whether it's journaling, note-taking, or something that
It's definitely ruder to just not call me by name. Because I think so often we think that people aren't going to tell what our mood is unless we verbalize it.
So happiness was the easy one. They want to come into your office or come by your desk, and just verbalize loud forever until they're calm.
birthed. Um, and and then once you've kind of got it down to a place where you're like, I know what this is and I can verbalize it, uh, then I really then I go to Jay and all my trusted collaborators and we start hammering it and trying to build the thing up. And if
OK. And then my professor put out a book they basically said not only is it not a problem that you are ignoring your customers, Or we have a sense of it, but we can't verbalize it very well.
And it's fun. There's lots of illustrations. Liz, my co-author does these illustrations, which I always say visualize things that are hard to verbalize . Go beyond the text of the book.
So I thought, what this student actually said to me, although she didn't verbalize it, was this.
Growing awareness of their bodies, their thoughts, and their emotions, and an increased ability to verbalize it.
I, at a very young age, although I couldn't verbalize it, I knew I had to depend on me.